Doll Details
Where are Ninnle Dolls Made?

All our dolls are handmade in Indonesia. We are proud that our dolls are made with skill, passion and that we are committed to providing all our artisans a sustainable, fair trade income.
What are the dolls made of?

Every Ninnle dolls is hand crocheted with 100% Egyptian mercerized cotton. They are stuffed with hypoallergenic polyester filling.
What is the appropriate age for these dolls?

We design Ninnle Dolls to be loved by children of all ages. We use yarn for all facial details, meaning that there are no potential choke hazards. We recommend young children be supervised when playing with all toys.
How are the dolls made?

Every Ninnle Doll is made entirely by hand. Every detail is hand crochet by talented artisans.
Are the dolls machine washable?

We recommend to wash your Ninnle doll by hand with cold water and laying it flat to dry to help preserve its shape and detail.

Giving & Fair Trade
Why Miracle Babies Foundation?

Visit Our Story to see why with every doll purchase we give back to the Miracle Babies Foundation.
How can I help support Ninnle Dolls?

You can support us by sharing pictures and commenting on your experiences with our dolls on social media to help others know what to expect.
Why fair trade?

We made a commitment when we started Ninnle Dolls that we would never mass produce our dolls or put profits ahead of people. Providing fair trade wages to our artisans ensures that the principles of fairness and decency are part of everything we make. It makes us proud when we hear of the meaningful change this brings to the lives of our crocheters.

Orders & Shipping
What can I do if the doll I want is out of stock?

Because each Ninnle Dolls is lovingly made by hand, some designs may sell out. To join the waitlist, please get in touch through our contact page - we'll be happy to let you know when your chosen doll returns.
Where do you ship?

We ship Australia wide. If you would like to place an international order please contact us here and we will try our best to help fulfil your order.

We offer FREE shipping to any address within the Sutherland Shire Sydney. Simply enter your shipping address and if eligible your shipping will automatically update to FREE. Please note: Sutherland Shire deliveries only occur on a Friday evening. If you would like your Ninnle Doll earlier please reach out to us directly at hello@ninnledolls.com.au.
What is the order processing time?

Orders with standard shipping will be dispatched within two business days. Orders placed with Express shipping will be dispatched by the following business day.
What are the payment options you take?

We gladly accept Visa, MasterCard, American Express, and AfterPay.
Can I get gift wrapping?

While we do not offer gift wrapping, each Ninnle Doll order will be wrapped in our emblem tissue paper and inside a Ninnle Doll box with a Thank you card.
Do you offer tracking?

All orders are sent using Australia Post which includes tracking.

Returns & Exchanges
Do you accept exchanges or returns?

Unfortunately, at this time Ninnle Dolls do not accept any exchanges or returns.
There's a problem with my doll, what do I do?

We are here to help, please email us at hello@ninnledolls.com.au